The 2022 Subaru Love Promise Customer and Community Commitment Award

The 2022 Subaru Love Promise Customer and Community Commitment Award

We've been nationally recognized for our dedication to our customers, our community, and the Subaru Love Promise.

We're honored to receive the 2022 Subaru Love Promise Customer and Community Commitment Award. This award nationally recognizes elite Subaru retailers who provide an exceptional customer experience at every interaction with Subaru. These retailers have also demonstrated an outstanding commitment to supporting passions and causes in their local communities in important areas such as the environment, community, health, education, and pets.


What is the Subaru Love Promise?

Subaru and our retailers believe in making the world a better place and the Subaru Love Promise is our vision of respecting all people. This is our commitment to show love and respect to our customers and to work to make a positive impact in the world.

How is West Houston Subaru dedicated locally to the Love Promise?

Our Love Promise can be seen in various partnerships with local charities and non-profits. We're grateful for the opportunity, not only to be a part of our community, but to serve it as well.

Citizens for Animal Protection

Trees for Houston, National Wildlife Federation

Adopt A, Wolfe Elementary, Wolfe High School

Salvation Army Angel Tree Program

Meals on Wheels, Leukemia and Lymphoma Society

Did West Houston Subaru go above and beyond, provide exceptional service, or support causes that are important to you? We'd love to hear about it.

Love Promise Stories from West Houston Subaru

Subaru and West Houston Subaru believe in making a positive impact on the communities in which we live and work. We uphold that belief through our Love Promise Community Commitment. Every month, we select inspiring stories from customers and partners from around our area who strive to support our collective commitment and feature them here

Helping to Keep Houston's Homeless Warm - Mark L

Star of Hope is a Christ-centered community in Houston, Texas dedicated to meeting the needs of homeless men, women and their children. Positive life changes are encouraged through structured programs which focus on spiritual growth, education, employment, life management and recovery from substance abuse. Star of Hope thanks Subaru of West Houston for providing blankets and socks to help our most vulnerable clients. Star of Hope thanks Subaru of West Houston for providing blankets and socks to help our most vulnerable clients. The employees of West Houston Subaru held a sock drive and collected 222 pairs of socks. These socks, in hand with blankets, will ensure 222 of our clients, on the streets of Houston, will have a clean pair of socks and 102 of our clients will have a warm blanket and are able to stay warm and snug during the chilly Houston nights.

Star of Hope
Helping to Keep Houston's Homeless Warm

Underdog Successes featuring Mino - Bianca B

Finding a home for the neediest of needy pets, our special needs pets, is one of the most challenging opportunities at Citizens for Animal Protection. It takes a special family to open their hearts and home to a pet who will need future medical care. Raising awareness for the adoption of special needs pets is incredibly important and helps find these special families. CAP is incredibly grateful for the support of West Houston Subaru in bringing attention to those pets who need help the most. Throughout October, WHS sponsored the full adoption fees for all special needs pets adopted at CAP and we are thrilled that seventeen special needs pets were adopted. One of the seventeen special pets adopted in October and sponsored by WHS is a young Retriever/Australian Shepherd named Mino who was surrendered to the shelter when his family no longer had time for him. Upon arriving at the shelter our staff noticed that his gait and walk were not normal and needed further attention. Mino spent weeks at the shelter undergoing evaluations and xrays to determine the full extent of his condition. We discovered that Mino has a congenital orthopedic defect and that with his young age of only 6 months, he will likely require ongoing veterinary care to address his health issues. Through the Underdog Adoption event we were able to find just the right family for Mino and are happy to report that he is settled in his new home and will live his best life ever. Thank you West Houston Subaru for having a soft spot for the most special of pets at Citizens for Animal Protection!

Citizens for Animal Protection
Underdog Successes featuring Mino

A Pet's Best Friend - Mary K

Citizens for Animal Protection (CAP) just has the best neighbor – West Houston Subaru, which is owned by Gloria and Frank Meszaros. CAP is an animal shelter that serves thousands of pets in the community every year. This includes dogs, cats, rabbits, and guinea pigs. It is a major effort and expense to take in animals in need, care for them, get them placed in loving homes, provide community humane education, provide low cost spay/neuter campaigns in the community plus feral cat programs, and so much more. We could not do all that we do without the sponsorship of West Houston Subaru. Through their support, members of our community have had their adoption fees covered as part of their Share the Love campaigns. It is always a blessing when I get to see Frank and Gloria because the kindness and love that they feel for animal in need just beams with brightness across their faces. Thank you for your generosity; thank you for your MAJOR sponsorship and role in our annual Gala; and thank you for promoting CAP in your showroom!

A Pet's Best Friend

Champions for pets!! - Sandi M

West Houston Subaru so generously supports Citizens for Animal Protection in so many ways. This Saturday we held our annual gala and raised nearly $800,000 for neglected, abandoned, surrendered and stray animals. We attribute so much of the evening's success to the great people at West Houston Subaru! Not only did they help us raise $75,000 through the sale of raffle tickets by donating the grand prize - a brand new Subaru Forester Premium, but they also sponsored the event themselves! Frank & Gloria Meszaros were awarded the most prestigious Pinnacle Award in recognition of the more than 13,000 homeless pet adoptions they have sponsored since our relationship started. We are grateful to the leadership, staff and customers of West Houston Subaru for all that they do to help us fulfill our mission to help Houston's homeless animals. And if all they have already done were not enough, at our gala, Gloria announced that beginning in 2022, West Houston Subaru will sponsor the adoption fees of EVERY SPECIAL NEEDS ANIMAL in the shelter for the whole year! Because of the kindness and compassion of the amazing people at the dealership, I personally, have purchased 2 vehicles from them! We love you, West Houston Subaru!!

Champions for pets!!

amazing - Kappy M

To whom it may concern at West Houston Subaru: I just wanted to let you know that your sales rep Errol Bancroft has gone above and beyond his duties and responsibilities in acclimating me to my wonderful new Subaru Forester. I am an 84 year old widow that is not tech savvy at all. Anytime I call him, he is always graciously willing and able to help me with whatever the situation might be. This is my second Subaru Forester purchased from West Houston Subaru. After I leased my new car, Errol was kind enough to offer to come over to my home and connect a garage door opener button to the car mirror. I was really impressed that he could magically do that! Now, I don’t have to worry about keeping track of my garage door opener remote! Because of Errol’s exceptional caring nature, I feel that I have made a friend for life! Without a doubt, Errol truly embodies the spirit of Love. It’s What Makes a Subaru, a Subaru! Sincerely yours, Kappy Muenzer Executive Director Emeritus


Darkness turns to light - Steve P

I recently took a month-long trip to visit the national parks and monuments in the southwest, living out of my 2017 Forester. On September 22, three days into my trip, I was off roading in northwestern New Mexico. I had driven on 4WD roads before with no difficulties so didn't expect any issues. That evening as I was driving into Farmington, I discovered that my headlights were not working properly. I spent the next day on schedule but had to stop early because I could not drive at night. This was a significant problem because my plan was to spend the days hiking and sightseeing and then drive after dark to the next location. On Friday, September 24, I drove to Moab to try to find a repair shop or dealership to help me but no one had any time available. In desperation, I called West Houston Subaru's service department to get an opinion on what could be done. Tanner answered the phone. When I explained my dilemma, he took the time to look up possible solutions on the computer and walked me through a couple of options. Even though there was no financial benefit to West Houston Subaru, Tanner took the time to help me as if I was the most important customer of the day. The problem turned out to be that the electrical connections near the driver's side headlight had worked loose and just needed to be reconnected. A simple fix but one that might have taken me much longer to figure out without Tanner's help, or possibly ruined my entire trip. Tanner is truly an asset. Thank you, Deanna P. Cypress, TX

Darkness turns to light

Suprise Gift - Anonymous A

My husband was treated for Hodgkins Lymphoma over the last two years and as you can imagine at times it was very scary for all of us. Without ever requesting anything from West Houston Subaru, one day this wonderful gift arrived, it was a blanket from Subaru and the Lymphoma Leukemia Society. As anyone that has gone through Chemo knows you get to the bone cold. He is in complete remission now, thank god! We want to express our sincere gratitude to the staff at West Houston Subaru, Subaru of America's Staff and the Lymphoma Leukemia Society. You never know who's life you will touch and what a profound gift you are giving with kindness. Thank you

Suprise Gift

Star of Hope Blanket Donation - Marc L

The Star of Hope is a Christ-centered community supporting Houston’s homeless men, women and children. We encourage positive life changes through programs in spiritual growth, education, employment, life management and substance abuse recovery. Star of Hope thanks Subaru of West Houston for providing blankets to help our most vulnerable clients. These blankets will ensure our clients are able to stay warm and snug during the cold Houston nights. The blankets will be distributed to the homeless on the streets of Houston by our Love in Action Van. We look forward to partnering more in the future. Thank you again West Houston Subaru!

Star of Hope Blanket Donation

A Dog A Day Adoption Event - Bianca B

This past October, West Houston Subaru and Subaru of America sponsored the adoption fees for one dog every day at Citizens for Animal Protection, and helped 31 dogs find their new families! Adoptive families had the opportunity to pick a pumpkin from our pumpkin patch, and the first adopter to pick the specially marked pumpkin that day had their adoption fee sponsored. All of the dogs had huge smiles on their faces because they were going HOME, and the adopters were smiling from the generosity of Subaru. Everyone at CAP had a great time helping adopters pick their pumpkins and it was a treat to see who the special dog that day was going to be. Thank you West Houston Subaru and Subaru of America for the A Dog A Day adoption promotion and for helping more pets find homes!

Citizens for Animal Protection
A Dog A Day Adoption Event

West Houston's Share the Love Check Presentation - Bianca B

Citizens for Animal Protection is incredibly honored to receive a Share the Love donations from both West Houston Subaru and Subaru of America! Words cannot express our deep gratitude and appreciation for the overwhelming support you give so generously. In true Share the Love fashion, CAP shared the love with adopters to help more pets find homes. In addition to providing financial support for medical care to prepare pets for adoption, the donations are also used to sponsor adoption fees during special adoption events throughout the year. This Summer, CAP held a three month-long Summer Lovin' Adoption special with Share the Love money sponsoring half of all adoption fees. We are thrilled to announce that 933 pets found homes in only three months! Our passion of helping homeless pets is strengthened by the support of our community, together we can achieve great things! Thank you! Bianca

Citizens for Animal Protection
West Houston's Share the Love Check Presentation