The 2021 Subaru Love Promise Customer and Community Commitment Award

The 2021 Subaru Love Promise Customer and Community Commitment Award

We've been nationally recognized for our dedication to our customers, our community, and the Subaru Love Promise.

We're honored to receive the 2021 Subaru Love Promise Customer and Community Commitment Award. This award nationally recognizes elite Subaru retailers who provide an exceptional customer experience at every interaction with Subaru. These retailers have also demonstrated an outstanding commitment to supporting passions and causes in their local communities in important areas such as the environment, community, health, education, and pets.

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What is the Subaru Love Promise?

Subaru and our retailers believe in making the world a better place and the Subaru Love Promise is our vision of respecting all people. This is our commitment to show love and respect to our customers and to work to make a positive impact in the world.

How is West Houston Subaru dedicated locally to the Love Promise?

Our Love Promise can be seen in various partnerships with local charities and non-profits. We're grateful for the opportunity, not only to be a part of our community, but to serve it as well.

Citizens for Animal Protection

Trees for Houston, National Wildlife Federation

Adopt A Classroom.org, Wolfe Elementary, Wolfe High School

Salvation Army Angel Tree Program

Meals on Wheels, Leukemia and Lymphoma Society

Did West Houston Subaru go above and beyond, provide exceptional service, or support causes that are important to you? We'd love to hear about it.

Love Promise Stories from West Houston Subaru

Subaru and West Houston Subaru believe in making a positive impact on the communities in which we live and work. We uphold that belief through our Love Promise Community Commitment. Every month, we select inspiring stories from customers and partners from around our area who strive to support our collective commitment and feature them here

Suprise Gift - Anonymous A

My husband was treated for Hodgkins Lymphoma over the last two years and as you can imagine at times it was very scary for all of us. Without ever requesting anything from West Houston Subaru, one day this wonderful gift arrived, it was a blanket from Subaru and the Lymphoma Leukemia Society. As anyone that has gone through Chemo knows you get to the bone cold. He is in complete remission now, thank god! We want to express our sincere gratitude to the staff at West Houston Subaru, Subaru of America's Staff and the Lymphoma Leukemia Society. You never know who's life you will touch and what a profound gift you are giving with kindness. Thank you

Suprise Gift

Star of Hope Blanket Donation - Marc L

The Star of Hope is a Christ-centered community supporting Houston’s homeless men, women and children. We encourage positive life changes through programs in spiritual growth, education, employment, life management and substance abuse recovery. Star of Hope thanks Subaru of West Houston for providing blankets to help our most vulnerable clients. These blankets will ensure our clients are able to stay warm and snug during the cold Houston nights. The blankets will be distributed to the homeless on the streets of Houston by our Love in Action Van. We look forward to partnering more in the future. Thank you again West Houston Subaru!

Star of Hope Blanket Donation

A Dog A Day Adoption Event - Bianca B

This past October, West Houston Subaru and Subaru of America sponsored the adoption fees for one dog every day at Citizens for Animal Protection, and helped 31 dogs find their new families! Adoptive families had the opportunity to pick a pumpkin from our pumpkin patch, and the first adopter to pick the specially marked pumpkin that day had their adoption fee sponsored. All of the dogs had huge smiles on their faces because they were going HOME, and the adopters were smiling from the generosity of Subaru. Everyone at CAP had a great time helping adopters pick their pumpkins and it was a treat to see who the special dog that day was going to be. Thank you West Houston Subaru and Subaru of America for the A Dog A Day adoption promotion and for helping more pets find homes!

Citizens for Animal Protection
A Dog A Day Adoption Event

West Houston's Share the Love Check Presentation - Bianca B

Citizens for Animal Protection is incredibly honored to receive a Share the Love donations from both West Houston Subaru and Subaru of America! Words cannot express our deep gratitude and appreciation for the overwhelming support you give so generously. In true Share the Love fashion, CAP shared the love with adopters to help more pets find homes. In addition to providing financial support for medical care to prepare pets for adoption, the donations are also used to sponsor adoption fees during special adoption events throughout the year. This Summer, CAP held a three month-long Summer Lovin' Adoption special with Share the Love money sponsoring half of all adoption fees. We are thrilled to announce that 933 pets found homes in only three months! Our passion of helping homeless pets is strengthened by the support of our community, together we can achieve great things! Thank you! Bianca

Citizens for Animal Protection
West Houston's Share the Love Check Presentation

West Houston Subaru Donates Books to Askew Elem - Amanda P

A special shout-out from Askew Elementary in HISD to West Houston Subaru! They donated boxes and boxes of STEM books to the Library! The students were so excited to have new books to read! Gloria and her team delivered the books to the Library and were able to take some pictures of the students with the boxes of new books! West Houston Subaru also donated a wide variety of school supplies that I was able to share with the teachers here! Thank you from the bottom of our hearts! Amanda Polk Librarian-Askew Elementary

Askew Elementary
West Houston Subaru Donates Books to Askew Elem

Happy Birthday Homeless Pets - Bianca B

At Citizens for Animal Protection, we treat each animal as as individual and strive to provide the highest quality of care possible. Our staff are experts in providing medical care, but sometimes we have no choice but to make an educated guess when it comes to their exact age. Knowing their true birthday is just not possible, so we celebrate the universal birthday for shelter pets -Dogust 1st! This year we celebrated by singing Happy Birthday and enjoying pet-friendly birthday cakes, but it is not really a party unless there are presents! Fantastically, West Houston Subaru provided ALL of our shelter pets -almost 200 cats and dogs -with fun and exciting toys to celebrate their big day. It was absolutely clear that the pets knew it was their special day and it lifted their spirits. The dogs loved playing with their Subaru squeaky toys all afternoon. It was a heartwarming sight seeing them so content and happy. Not only was it a joy seeing the pets have fun with their new toys, it was wonderful seeing how much fun the employees of West Houston Subaru had passing out the presents. Thank you West Houston Subaru for giving our homeless pets something to look forward to and thank you for being such a wonderful partner for CAP!

Happy Birthday Homeless Pets

9000 Pets Found New Homes - Sandi M

For the past 8 years, Citizens for Animal Protection (CAP) has been honored to work with West Houston Subaru and look forward to what the future brings. Saying that West Houston is a wonderful sponsor of our shelter does not adequately portray the level of compassion and dedication they have given to helping our mission of sheltering, rescuing and placing homeless animals in loving homes and advocating respect and compassion for all animal life. To date, West Houston Subaru has donated more than $538,000 to CAP through general donations, Share the Love events, donations at our annual black tie gala, medical support for needy pets and impressively sponsoring the adoption fees of over 9000 of our homeless pets. That is 9000 pets who can say they found a new home with the help of West Houston Subaru! In addition to the financial donations, West Houston Subaru has donated a new Subaru to CAP each year to be raffled off during our nnual black tie affair ala, with raffle tickets sales totaling $503,000. That puts the total monetary support at over $1,000,000 which is truly amazing! This financial support has made an immense difference in the quality of care we can provide our pets while they are here, but what really matters is knowing that the people at West Houston Subaru are here to support us in any way they can. During the many adoption events at the shelter, Gloria and the West Houston Subaru staff members set up a booth and personally engrave free custom ID tags for all adopters! They usually have a gift for each adopted pet. In addition, 33 West Houston Subaru employees have adopted pets from CAP. Even their customers adopt from CAP, purchase raffle tickets each year and donate pet food and supplies. They are more than just supporters to us -they are family, with a passion for helping homeless animals.

9000 Pets Found New Homes

"Furever" Home -"Yappily" Ever After - Amy H

Becky came to live at Rover Oaks Pet Resort in 2015. She had been surrendered to Citizens for Animal Protection animal shelter and was not adjusting well to life in a cage at a busy animal shelter. Rover Oaks has a history of working closely with shelter staff at CAP to assist with dogs that need extra time and attention. When we were asked to take on Becky we saw an opportunity to help this sweet girl find a forever home. Becky was boisterous and a very playful girl, requiring an experienced dog owner with older or no children and no other small pets in the home that might be viewed as playthings. Months turned into a year and still the right home hadn't appeared. In November of 2016, Becky injured herself playing and required an expensive surgery to repair her back knee. Our dedicated owner, decided she would bear the cost of the surgery as their was no other options for Becky. She had the surgery and recovery was quite a challenge for this your and active girl. There were quite a few inquiries for Becky but none were the right fit. In 2018, Becky injured her other knee. Rover Oaks had been caring for Becky for almost four years and knew that finding a home would be even more difficult with her latest injury. Everyone at the pet resort loved her and so we held garage sales and fundraisers to pay for the second surgery. Despite all of the employee's hard work and efforts, there was still not enough money to pay for Becky's surgery. Citizens for Animal Protection animal shelter had an upcoming adoption event. We usually have a table at the event to meet the new adopters and introduce them to our services. West Houston Subaru is always at the events as well as they sponsor the adoptions and make pet ID tags for every adopted pet. We shared Becky's story to Gloria Meszaros of West Houston Subaru with no expectations. She listened closely and then said the dealership has a fund for special needs animal at the shelter and would love to help. She even said she had adopted a special needs cat from CAP. West Houston Subaru stepped up and footed the bill for Becky's second surgery. In 2019, A newly hired employee at Rover Oaks met and fell in love with Becky. She brought her family in to meet her and we are so happy that Becky now has her "furever" home and will live "yappily" ever after with a family of her own. Thanks West Houston Subaru for helping us get Becky back in great shape so she can enjoy the home of her dreams!

Rover Oaks Pet Resort
"Furever" Home -"Yappily" Ever After

Home Until They're Home - Warner R

The sun was definitely shining on me the day I arrived at the Mission of Yahweh to meet my friend, Kappy Muenzer, who was bringing her friend, Gloria Meszaros, to meet with me to tour the Mission. The Mission of Yahweh is a faith-based shelter that has been empowering, enriching and restoring the lives of homeless women and children by offering shelter and many life-changing programs focused on ending the cycle of homelessness and dependency since 1961. As so often happens when people become aware of the amazing work that occurs, Gloria's heart was touched; she immediately set about to facilitate a miraculous collaboration between her and her husband's company, West Houston Subaru, and an organization that the dealership partners with, Trees for Houston. Voila .. amazing 14,15-gallon trees have been planted on the Mission campus! How this beautiful addition to the Mission has enhanced the campus cannot be overstated. The experience of watching the employees from West Houston Subaru join forces with Trees for Houston to plant these glorious trees was magical and memorable. There was an unspoken joy that permeated the air that day that one could definitely feel. It was truly a "Subaru Love Promise Story". Everyone at the Mission of Yahweh is so grateful to West Houston Subaru for this amazing donation that will bring a sense of beauty, comfort, and peace to thousands of homeless women and children in their "home until they're home" for years to come.

Home Until They're Home

Saving German Shepherds - Marie S

Ten years of saving German Shepherd Dogs! That's right, our group has been doing all that we can to save the beautiful breed from certain death at high kill shelters in the large metropolis of Houston, Texas and Harris County for the past ten years. Why? We love the breed, we love all breeds, but this one in particular because they were bred to be our companions and loyal to a fault. How can an owner throw one away? No clue.Over the past ten years we have worked tirelessly to network with the local shelters, other rescue groups, local veterinarians and animal hospitals with the hope that not only will we save more GSD's, but that we will be a part of the bigger picture of making Houston a No Kill City. We all benefit when rescue works. Over that ten years, we have saved in excess of 1,200 Shepherds from certain death. We are able to pull them from the shelters because the shelter staff recognizes this is a partnership. After a dog is "temp" tested (temperament) and determined that we can save him/her, we take them to our vets for a "once over". All shots are updated, and they are spayed/neutered. If they are Heart Worm positive, which the vast majority are, we begin the Heart Worm protocol. When the dog is ready, and cleared by the doctors, they are placed in a Foster Home.Each Foster has been approved by our rescue, the same as all potential adopters are. Home visits are done, and references checked. We do not want this four-legged canine to ever have to worry about his/her next meal, his/her next place to sleep and feel secure, who he/she can trust. When we bring them to the Foster, we call it the "Freedom Ride" because their life has just taken a 100% turn for the better. This is where the love begins, and we don't plan for it to ever stop again.Our adoption fees only cover a small amount of the cost of most of our "pulls". Depending on the age of the dog, those adoption fees can range from $250-$350. If the dog has had injuries from a life on the streets, is diagnosed with Heart Worms, has mange or suffers from malnutrition, the costs can skyrocket. Add on top of that the cost or a spay/neuter . . . well, you can see why the "Love" that we receive from the Sponsorship of West Houston Subaru becomes so vital to our mission. There are cases where our costs to save and re-home a GSD can reach the thousands of dollars. Each case is different, each case is special and each case is deserving.Our relationship with West Houston Subaru began with a simple question from one of our volunteers. "Would you be interested in becoming a sponsor of our annual fundraiser, Jingle Bell Bark & Brew?" Talk about "Share The Love". West Houston Subaru, already believing in the mission of rescue came on board with bells on. OK, maybe not bells but their first two years of sponsorship, they attended our annual event and handed out "recycled banner" leashes to many happy attendees! This past event on December 1st, they had a new model car on display, and not only handed out leashes, but also Cross Trek and Forester dog toys to many happy volunteers and event goers. They even allowed us to attend one of their events - Camp West Houston Jamboree - at the dealership where we were able to showcase some of our rescues, and hand out information about our group. West Houston Subaru's sponsorship over the past three years has had a direct impact on how many dogs we have been able to bring into our program, treat and adopt out to new homes. To that end, we were pleased to surprise them by naming one of our rescued pups this summer "Forester" as a way to show our gratitude. We took photos of "Forester in a Forester" and he put on quite a show - he's a natural. I'm happy to report that he has been adopted and is now happily residing in a family with two other German Shepherd brothers. He has graduated from his Level One Obedience class with flying colors. We could go on and on, because we are passionate about what we do. We are so grateful for this working relationship with the great folks at West Houston Subaru. They have contributed not only financially, but have helped us spread the word by offering us a platform that money cannot buy - the public! Because of them, we have been able to save an estimated additional 10-15 German Shepherds. Because of West Houston Subaru, Our Love Promise Story has a "Happy Tails" ending! Thank you.

Greater Houston German Shepherd Dog Rescue
Saving German Shepherds

Charlie's last day of Chemo - Ashlee V

On Wednesday July 11, 2018, LLS Staff and West Houston Subaru Staff went to the Texas Children’s Main Campus to deliver blankets and craft kits to child patients receiving outpatient chemotherapy for blood cancers.West Houston Subaru staff had the opportunity to visit the waiting rooms and playrooms to personally deliver blankets to children and their families.The staff at West Houston Subaru were able to pass out blankets tochildren patients undergoing treatment for blood cancers.They saw a patient as young as 1 years oldand as old as 19 years old. While making our rounds throughthe hematology department, we met Charlie and his mom, Faith.Charlie was hooked up to an IV pole receiving IV chemotherapy while happily eating fruity pebbles which his mom explained was the only thing he was able to keep down while receiving his chemo. As we approached Charlie, his mom was laying in the corner curled up with her sweater as a blanket.The West Houston Subaru staff offered both Charlie and his mom a blanket when she been to tear up. That day was Charlie’s last chemo treatmentand he would be ringing the bell that afternoon to celebrate the end of hischemo treatment. Charlie’s mom said she would cherish this blanket forever as areminder of re-beginning of her son’s life.

Leukemia & Lymphoma Society Texas Gulf Coast
Charlie's last day of Chemo

West Houston Subaru Loves Wildlife - Cheryl C

Our sincere thank you to West Houston Subaru for sponsoring our Onsite Animal Care Program. Their donation will pay for food, medication, cages, bandages, cages, rubber gloves and other supplies that we need to take care of the hundreds of baby birds, squirrels and opossums in our onsite animal care.

Texas Wildlife Rehabilitation Coalition
West Houston Subaru Loves Wildlife

Share the Love 2017 - Jessica E

When Citizens for Animal Protection moved into their new facility in January of 2011, it began a partnership that gets stronger and better with each passing year. CAP is extremely proud to have once again be selected as West Houston Subaru's "Hometown Charity" during the 2017 Share the Love Event. This year, because of the tireless support of the ownership, staff and customers at West Houston Subaru and the CAP volunteers and staff, Subaru donated $53,633 and the ownership added an extra $9450 for a grand total of $63,083. To date, donations from being West Houston Subaru's Hometown Charity exceed $229,000.

Citizens For Animal Protection
Share the Love 2017

Best Puppy Bowl Ever - Sandi M

It is what every puppy dreams of, a chance to run down the field with football in mouth, ears flapping in the wind with all of the other puppies trailing behind. This is Animal Planet's "Puppy Bowl". Over the past several years, Citizens for Animal Protection has teamed up with Animal Planet and West Houston Subaru to participate in Puppy Bowl festivities and to help find homes for homeless pets. In 2017, the Puppy Bowl fun came to Houston during Super Bowl Weekend, setting up the playing field in Discovery Green for the entire city to watch in person. More than twenty CAP puppies ran the field! This year the partnership between West Houston Subaru and CAP was featured in a special segment which aired on Animal Planet during the Puppy Bowl. Filming the segment was an experience the staff of CAP and West Houston Subaru and volunteers will always remember with great appreciation. It was amazing to watch the cameras roll -filming our foster puppies riding in a gorgeous Subaru. Each year as part of the Puppy Bowl experience we host fee-waived adoption events with West Houston Subaru sponsoring the adoptions. In 2018, we are thrilled to have found homes for 29 canines on Puppy Bowl Sunday! Citizens for Animal Protection is forever grateful for the support and generosity of West Houston Subaru.

Citizens for Animal Protection
Best Puppy Bowl Ever

West Houston Subaru Plants Trees with Students - Randi K

Trees For Houston is proud to have partnered with West Houston Subaru to plant 20 15-gallon trees at The Village School. Subaru employees planted all trees along with students from the school. The dealership also donated all funds for this project. These trees will add desperately needed shade around the sports field at The Village School and improve the air quality for students, faculty and surrounding neighbors. With partners like West Houston Subaru, Trees for Houston is able to fulfill our mission to plant, protect and promote trees throughout the greater Houston region.

Trees for Houston
West Houston Subaru Plants Trees with Students

57 Pets are Home for Christmas - Ana R

Citizens for Animal Protection was the place where 57 cats, dogs, guinea pigs and rabbits found their forever home on December 9, 2017 at the Share the Love adoption event. All adoption fees were waived by our friend, West Houston Subaru. They event made sure that everyone went home with a pet ID tag and a Subaru Dog Cookie or a Litter Scoop. These girls found their first kitten. They were so excited. Thanks West Houston Subaru!

Citizens for Animal Protection
57 Pets are Home for Christmas

Jingle Bark and Brew - Charlotte B

On December 2 2017, a grand time was had by all at the Greater Houston German Shepherd Rescue's annual fundraiser, Jingle Bark and Brew, held at the Kirby Ice House. We were excited to have West Houston Subaru sponsor our event for the second year in a row. They even made sure that all of the 200 German Shepherds that attended the event received a Subaru Recycled-Banner leash. Thank you West Houston Subaru for making our pups feel special at Christmas time.

Jingle Bark and Brew

Spooky But Not Scary - Sandi M

On October 28 2017, West Houston Subaru sponsored an adoption event at our shelter, Citizens for Animal Protection. Many of the precious pooches and furry felines were wearing their Halloween outfits in anticipation of finding a new home. They were so cute that 38 pets were adopted in one day. Each adopted animal went home with a new pet ID tag with their name and owner's phone number donated and customized by West Houston Subaru. We love you West Houston Subaru!

Citizens for Animal Protection
Spooky But Not Scary

Raven's New Lease on Life - Debbie L

Raven is a 7 month-old Siberian Husky. She was surrendered to Citizens for Animal Protection by her former owner with a traumatic eye injury. Thanks to the good people at West Houston Subaru, who sponsored her medical care, and to the kind staff at Citizens for Animal Protection, Raven received the veterinary care she needed to alleviate her suffering. I was her foster mother and Raven is now a foster failure as she lives full time in our forever home with other Husky, and feline, siblings. She is a very active girl who loves her toys, bones and playing ball. It was great to meet the folks at West Houston Subaru and she loves her warm fluffy Subaru dog bed and the other goodies they gave to her. Life is good!

Raven's New Lease on Life

Books for Our Kids Affected by Hurricane Harvey - Sharon T

Sincere thanks to our wonderful business partner, West Houston Subaru, for the boxes of brand new science books that were donated to our children here at Wolfe Elementary. Special thanks also go to Gloria, Theo and Mike for delivering the awesome science books to our very excited students. These books will be given to many of our students during our Literacy Night. Since approximately seventy-five percent of our student's homes were impacted by the flooding caused by Hurricane Harvey, we are trying to collect enough books to help rebuild each student's home library. All of these books are a welcome and needed resource. Again, thank you so much.

Wolfe Elementary
Books for Our Kids Affected by Hurricane Harvey

Old Records are Meant to Be Broken! 107 Adoptions - Jessica E

Thank you for sponsoring our "Clear the Shelter" Adoption Event on August 19th, 2017. We broke a record with a whopping 107 pets adopted during the event. It was crazy busy and the shelter was packed. These boys were so excited to adopt their first pet ever -this beautiful striped Tabby! It was the most pets adopted ever in a one day event. We wish every event could be this busy! West Houston Subaru has now sponsored 5396 adoptions since 2011.

Citizens for Animal Protection
Old Records are Meant to Be Broken!  107 Adoptions

Special Love for the Special Needs Animals at CAP! - Jessica M

At Citizens for Animal Protection, we sometimes receive animals that are in special need of immediate medical attention before being ready for adoption. This was the case when we received little Frankie, a 9-month old chihuahua, as he was returned to the shelter by his adopter with a completely fractured front leg. The adopter said he could not afford to get the medical care that Frankie needed and gave him back to us. Our veterinarians assessed his medical condition and it was determined that he would need an amputation of the broken front leg. We knew we would be able to take care of Frankie's needs with no worries as West Houston Subaru had recently set up a Special Needs Medical Fund at our shelter that we can use for just these situations. This fund completely covered all of Frankie's medical needs and the cost of his foster care. Today, Frankie is a happy little boy running around without missing a beat. He has been adopted into a loving home that had previously owned a 3-legged dog. The family has 2 teenagers that love to spoil Frankie with treats, baths and organic perfume. West Houston Subaru even gifted Frankie with a brand new Subaru bed, a Subaru bandana, leashes and other items that he will use. Thank you West Houston Subaru for making a difference in the lives of our Special Needs Animals!

Citizens for Animal Protection
Special Love for the Special Needs Animals at CAP!

Thank You for the Sponsorship! - Candy P

Our family was looking to adopt a fur baby from CAPs and we found our three legged baby, Frankie. He's a special needs dog that was sponsored by West Houston Subaru. We couldn't be happier with our choice. Frankie is super loving, playful, funny and just down right adorable. He fits into our family perfectly and we are so glad he found his furever home with us. Thank you so much West Houston Subaru for all that you do because this is such an important cause. We wish more businesses would be like West Houston Subaru and raise awareness for adoptions and finding furever homes for pets. This is our spoiled little Frankie that we love so much!

Thank You for the Sponsorship!

Garden Donation - Sharon T

Thank you for the incredible garden donation and for the laughs when you came to make the donation!

Garden Donation

Subaru and NWF Loves the Earth - Sharon T

The children did all of the planting and took the time to learn about natural habitats. It was a great day for everyone at Wolft Elementary. Thanks for your partnership!

National Wildlife Federation
Subaru and NWF Loves the Earth