The 2025 Subaru Love Promise Customer and Community Commitment Award
We are honored to be nationally recognized by Subaru of America, Inc. for our dedication to our customers, our community, and the Subaru Love Promise.
The 2025 Subaru Love Promise Customer and Community Commitment Award recognizes elite Subaru retailer who provide an exceptional customer experience at every interaction with Subaru. These retailers have demonstrated an outstanding commitment to supporting passions and causes in their local communities in important areas such as environment, community, health, education, and pets.
Here at Subaru, we love our community as much as we love our vehicles and are committed to making a positive impact on the lives of all of our customers and neighbors.
What is the Subaru Love Promise?
Subaru and our retailers believe in making the world a better place and the Subaru Love Promise is our vision of respecting all people. This is our commitment to show love and respect to our customers and to work to make a positive impact in the world.
How is West Houston Subaru dedicated locally to the Love Promise?
Our Love Promise can be seen in various partnerships with local charities and non-profits. We're grateful for the opportunity, not only to be a part of our community, but to serve it as well.
Citizens for Animal Protection
Trees for Houston, National Wildlife Federation
Adopt A Classroom.org, Wolfe Elementary, Wolfe High School
Salvation Army Angel Tree Program
Meals on Wheels, Leukemia and Lymphoma Society
Love Promise Stories from West Houston Subaru
Subaru and West Houston Subaru believe in making a positive impact on the communities in which we live and work. We uphold that belief through our Love Promise Community Commitment. Every month, we select inspiring stories from customers and partners from around our area who strive to support our collective commitment and feature them here
Love in Full Bloom: West Houston Subaru Helps Nearly 600 Pets Find Homes - Michelle C
This summer was one for the books at Citizens for Animal Protection (CAP)! From June 1 through July 31, our Summer Lovin’ Adoption Event—powered by the incredible generosity of West Houston Subaru—brought endless happy tails and purrs. Thanks to their sponsorship of 50% off all adoptions, 322 cats, 244 dogs, and 30 small mammals (including bunnies, guinea pigs, and even a few friendly rats!) found their forever families. Midway through the event, we celebrated a milestone that made our hearts swell: our 2,000th adoption of 2025. That’s 2,000 lives saved and countless families completed—all before summer’s end. West Houston Subaru’s continued support of CAP embodies the Subaru Love Promise—a commitment to pets, people, and a compassionate community. Together, we turned the season of sunshine into a season of second chances.
Subaru Loves to Care - Love Promise - Greg C
On July 14th, 2025, the Leukemia and Lymphoma Society’s (LLS) Houston chapter and West Houston Subaru had the privilege of delivering blankets to Texas Children’s Hospital West, as a part of the Subaru Loves to Care program. Our LLS partnership with Subaru exists to bring warmth, love, and hope to cancer patients. We are beyond grateful to celebrate our 10-year partnership! Together with LLS and hospital staff, West Houston Subaru delivered warm blankets to pediatric cancer patients. West Houston Subaru participates in the program every year. We are so thankful to their entire team for their ongoing love and support. Bringing joy and hope to cancer patients are those awe-inspiring moments that make LLS’s work much more meaningful and impactful. Thank you to Gloria and her wonderful team at West Houston Subaru and to the Texas Children’s Hospital West staff for hosting us every year. The experience is always so memorable. Together, the Subaru Loves to Care program is supporting LLS’s mission to cure blood cancers and improve the quality of life of patients and their families. Until There’s a Cure…
West Houston Subaru Teams Up to Support Local Community - Shellee B
Imagine going without a coat, shoes, or even socks. For millions of children and adults experiencing homelessness and other urgent need situations across the country, even here in Houston, this is a harsh reality. Helping others strengthens communities, which is why West Houston Subaru is partnering with Operation Warm®, a national nonprofit focused on connecting children with the resources they need to thrive. Through this partnership and other Subaru Loves to Help® efforts, Subaru and retailers like West Houston Subaru have helped nearly 900,000 children and adults in urgent need. On 03/03/2025, West Houston Subaru donated 120 shoes/socks to Star of Hope Mission. These essential items not only help keep children protected, warm, and dry, it can have a significant impact on a child's mental and emotional well-being.
Helping Houston's Homeless - Gloria M
In February, 2025 West Houston Subaru held a sock drive to support the efforts of Star of Hope to help the homeless of Houston. Customers were encouraged to donate socks and a group of employees went in together and purchased 500 pairs of socks. Star of Hope is a Christ-centered community dedicated to meeting the needs of homeless men, women and their children. Positive life changes are encouraged through structured programs which focus on spiritual growth, education, employment, life management and recovery from substance abuse. Star of Hope helps to change the lives of men, women and families that are ready for change but need a helping hand. Not only did West Houston Subaru donate 742 pairs of socks but children shoes as well. West Houston Subaru loves supporting their community! This is our 4th year partnering with Star of Hope.
A Summer Kick-Off to Remember - Michelle C
Thanks to the incredible continued support of West Houston Subaru, our Kick-Off to Summer Adoption Event was truly unforgettable. With 100% of adoption fees sponsored, 46 dogs and cats found loving forever homes in just one day! Families lined up to meet their perfect match, and West Houston Subaru was right there beside us–not only cheering on every adoption, but also providing free engraved pet ID tags to every adopted pet! We are beyond grateful to West Houston Subaru for making this day of love, community spirit, and second chances possible.
West Houston Subaru Isn't Just a Partner–They're Heroes To Our Animals - Michelle C
For the past 12 years, West Houston Subaru has gone the extra mile for the animals at Citizens For Animal Protection (CAP)–literally! This year, they have donated a remarkable $86,763 to CAP. $61,763 was donated through the Subaru Share the Love Event and an additional $25,000 as their chosen Hometown Charity. Their generosity doesn't stop there, West Houston Subaru also sponsor adoption fees for all special needs animals, helping them find the loving homes they deserve. Twice a month, their amazing team comes out to the shelter to walk our dogs and give them the care and attention every animal needs. They talk the talk and walk the walk–and we couldn't be more grateful!
56 New Beginnings for Shelter Animals - Michelle C
On Saturday, March 15, Citizens For Animal Protection (CAP) was filled with excitement, happy tears, and wagging tails as 56 homeless animals found their forever families during our Tour For Life adoption event! Thanks to the incredible generosity of West Houston Subaru, who sponsored ALL adoption fees, 27 dogs, 27 cats, and even 2 adorable guinea pigs went home with loving adopters. Each adoption was a life-changing moment—for both the pets and their new families. So many lives were touched that day. We are beyond grateful to West Houston Subaru for their continued support and commitment to making a difference. Because of you, 56 pets are now sleeping in warm beds, receiving endless love, and beginning their next chapter in a forever home. Thank you for believing in rescue, in second chances, and in the power of adoption! ❤️
A Tail-Wagging Success: Rescue Bowl at CAP - Michelle C
When West Houston Subaru stepped up to sponsor our annual Great American Rescue Bowl at CAP, magic happened. From February 3rd to the 9th, something extraordinary unfolded - 72 furry friends found their forever homes including 43 cats, 28 dogs, and 1 rabbit! Your generosity transformed lives, both human and animal. From the bottom of our hearts, THANK YOU for making this and previous rescue bowls a success!
Subaru Loves to Care, West Houston Subaru & Texas Children’s Hospital West - Greg C
On July 30th, 2024, the Leukemia and Lymphoma Society’s (LLS) Houston chapter and West Houston Subaru had the privilege of delivering blankets to Texas Children’s Hospital West, as a part of the Subaru Loves to Care program. Our LLS partnership with Subaru exists to bring warmth, love, and hope to cancer patients. Together with LLS and hospital staff, West Houston Subaru delivered warm blankets and care kits to cancer patients. West Houston Subaru participates in the program every year. We are so grateful to their entire team for their ongoing love and support. Bringing joy and hope to cancer patients are those awe-inspiring moments that make LLS’s work much more meaningful and impactful. Thank you to Gloria and her wonderful team at West Houston Subaru and to the Texas Children’s Hospital West staff for hosting us every year. The experience is always so memorable. Together, the Subaru Loves to Care program is supporting LLS’s mission to cure blood cancers and improve the quality of life of patients and their families. Until There’s a Cure…
Summer Kickoff - Freddy C
Citizens for Animal Protection held its annual "Kickoff to Summer" adoption event on June 1st, and once again, West Houston Subaru sponsored 100% of the adoption fees! The result? Twenty-seven dogs and twenty-seven cats found their forever homes. But it was more than just adoptions. The team from West Houston Subaru personalized free pet ID tags and gave them to the new pet parents. Their support is priceless.
